Refund policy
Return, Refund, and Cancellation Policy
Thank you for shopping with Midnight's Mayhem Co. We take pride in offering unique, high-quality products for pet parents and their beloved pets. To ensure a seamless experience for all our customers, please review our policy below:
No Returns or Exchanges
Due to the nature of our products and for the health and safety of pets, we do not accept returns or exchanges under any circumstances. Please make sure to double-check your order before completing your purchase.
No Refunds
All sales are final. We are unable to issue refunds for any reason, including but not limited to:
- Change of mind
- Incorrect size or product selection
- Compatibility with your pet
If you encounter an issue with your order, such as receiving the wrong item or a damaged product, please contact us at midnightsmayhemco@gmail.com within 7 days of receiving your order. We’ll be happy to assist in resolving the issue.
No Order Cancellations
Once an order is placed, it cannot be canceled. Please ensure your order details are accurate before finalizing your purchase. If you need help with modification of shipping details, please contact us.
Commitment to Quality
We are committed to providing exceptional products and service. If you have any questions or concerns about a product, please feel free to contact us at midnightsmayhemco@gmail.com before placing your order.
Thank you for your understanding and support of our small, woman-owned business!